Effective Date: June 01, 2025
Last Updated: June 01, 2025
At FarmFinest, we are committed to protecting the privacy and security of our customers, partners, and all users who interact with our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our digital platforms, or engage with us in business activities.
We may collect the following types of information:
Personal Identification Information: Name, phone number, email address, location, ID numbers (e.g., for farmer registration), and business information.
Transaction Information: Payments, deliveries, and purchase records when buying or selling through FarmFinest.
Technical Data: IP address, browser type, device information, and site usage statistics via cookies and analytics tools.
Agronomic & Operational Data: Farm locations, crop types, production volumes, and farmer group affiliations (especially through our field programs).
FarmFinest uses the information we collect to:
Facilitate services such as farmer registration, sourcing, and payments.
Improve our website and digital platforms.
Process transactions and fulfill service requests.
Communicate with users regarding updates, market prices, and opportunities.
Comply with legal obligations, including COPRA and export regulations.
We do not sell or rent your personal data to third parties. However, we may share data under the following circumstances:
With trusted partners (e.g., logistics providers, financial institutions, cooperatives) to carry out our services.
With regulatory bodies as required by law or licensing frameworks.
With third-party service providers who help us manage IT infrastructure, security, and digital communications — all under strict confidentiality agreements.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transfer, secure storage systems, and access controls for sensitive information.
Our website may use cookies to enhance your browsing experience and collect usage analytics. You can modify your browser settings to decline cookies, although this may impact some functionalities of the site.
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Withdraw consent for specific uses.
Request a copy of the data we hold about you.
Lodge a complaint with a relevant data protection authority.
To exercise these rights, please contact us at: info@farmfinest.africa
Our platforms may contain links to external websites. FarmFinest is not responsible for the privacy practices or content of such third parties.
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operations. We encourage users to periodically review this page for the latest version.
For questions, feedback, or data-related inquiries, please contact:
FarmFinest Tanzania
Email: info@farmfinest.africa
Phone: +255 677 700 100
Address: House No 59, Msikiti St, Mikocheni B